PRIVACY STATEMENT

23 May 2018

IMAKIN respects the privacy of the users of the IMAKIN website and takes good care of the personal information that you provide. In this privacy statement you'll find more information on how IMAKIN handles the personal information that is provided on this website.

Processing orders
When you place an order, IMAKIN needs your name, email address, delivery address, phone number, IP address and payment information in order to process your order and keep you updated on the order status.
This information will be saved until one year after your order and seven years after that (legal requirement).
IMAKIN partners with the now following companies to process your order:
- MyOnlineStore (webshop provider)

- Antagonist (hosting)
- Klarna en PayPal (payment)
- MyParcel en PostNL (shipping)
- Feedback Company (customer reviews)
Therefore these companies receive your personal information.

Webshop account
When placing your order you can choose to create a shopping account in the webshop. With an account you can order faster and you have an overview of previous orders.
For this IMAKIN saves the following information: name, email address, delivery address, phone numer, IP-address, payment information and order history. You can modify this information at any time. The information will be saved until you cancel your account.

Contact
You can contact IMAKIN in several ways.
- contactform
- email
- phone`
The information that IMAKIN collects is: name, email address, delivery address, phone number and IP address. This information will be saved for one year after the last contact. In this way we're sure to assist you as quickly as possible with any additional questions.

Cookies and analysis
This website uses cookies. A cookie is a small text file placed on your computer when you visit a website. This website as well as other parties can place cookies on your computer.
This website places cookies for the following reasons:
- Shopping cart (functional cookie): To remember which products are in your shopping cart. Without this cookie you cannot place product in your shopping cart or place an order.
- Cookie choice (functional cookie): To remember your permission to place cookies.
- Google Analytics (tracking cookie): Analyse how you use the website and how you've found us. This information is used to improve our AdWords campaigns.
- AddThis (Social Media cookie): With this cookie it is possible for you to share content on your Facebook, Twitter and other social media accounts.
- Review sites (marketing cookies): We are reviewed by our customers. The Feedback Company places cookies for correct operation.
You can delete cookies and disable cookie placement in your browser, but some parts of the webshop won't work anymore.

Provision of data to third parties
Your information is shared with the following companies for administrative reasons:
- LHR&J (bookkeeper)
- Moneybird (bookkeeping software)
- Combidesk (connection webshop to bookkeeping software)
On this website are social media buttons. These services will collect your personal information.
With the exception of the above stated partners, IMAKIN will never provide your personal information to third parties unless we're legally obliged.

Security
The security or you personal information is very important. That's why the security is continiously improved.
The ordering process of the IMAKIN webshop is well secuerd. All data are sent via a socalled SSL-connection.

Viewing, modification of removal
If you have any questions about your personal information or you wish to view/modify/remove them, you can alway contact IMAKIN via the contact details provided below.
You have the following rights:
- right to forget
- right to view/modify/remove your personal information
- right to transfer your personal information
- right to limit the processing
- object to specific use.
To prevent abuse, we can ask you to identify yourself adequately.

File a complaint
Of course we will gladly help you if you have complaints about the processing of your personal data. Under the privacy legislation you also have the right to submit a complaint to the Dutch Data Protection Authority against these processing of personal data. You can contact the Dutch Data Protection Authority for this.

Contact
IMAKIN
Kanaalweg 30
3526 KM Utrecht
info@imakin.nl

06-50493353

In case a modification of the privacy statement is necessary, you will always find the most recent information on this page. Download de privacy verklaring.

 

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